HY-CAN One - Authorised Incoming Calls


What is it?

This option allows you to set and change the telephone numbers whitelist stored on the panel. You can set each phone number to act differently, as well as set up automatic call rejection and triggering of relays.

 

Adding Authorised Users

To add a new authorised user, select Authorised Incoming Calls. From here, click the green ADD AUTHORISED button at the bottom of the screen. On the next page, enter the phone number and name of the person you would like to add. Select how you would like the panel to function when it is called – there are three options:

  • Authorise only: This option adds the number to the whitelist but does not automatically trigger any relays. To operate the panel the user must press the access tone command (# to pulse for example).
  • Reject Call and Trigger Relays: This option adds the number to the whitelist, and when the panel is called, the call is rejected, and the selected relays are triggered. Each whitelisted number may operate different relays if required.
  • Answer (Delay) or Trigger Relays: This option adds the number to the whitelist along with the answer delay in seconds. If these numbers call the panel, the caller may choose to end the call before the delay time finishes, in which case the selected relays will be triggered. However, if the caller needs to use other functions (latching commands for example), the caller may wait until the panel answers the call once the delay time has been reached. Once answered they can issue their access tone commands as usual.

If option 2 or 3 are selected, you will be presented with some more options:

  • Answer delay in secs (only shown when option 3 is selected): Enter the time in seconds you wish for the panel to ring before answering. If the call is ended while ringing the relays will be triggered.
  • Relay 1A/1B/2A/2B: Select the relay operations you wish to be triggered when the panel is called.

You can also apply a time period to this number to restrict it from operating the panel to certain times. To do this, select all appropriate time profiles.

Once you have filled in all the required info, click the green ‘SEND COMMAND’ button at the bottom of the screen. You will then be taken to your SMS app with a text pre-generated to be sent. Click send on your SMS app to send this info to the panel. You should receive a reply from the panel when the info has been added.

 

Editing Existing Authorised Users

To edit the way an exisiting user interacts with the panel, select Authorised Incoming Calls from the main options menu. From the list shown, select the user you would like to edit.

On the next page, change any details you wish to edit. Once done, click the green SEND COMMAND button at the bottom of the screen. You will then be taken to your SMS app with a text pre-generated to be sent. Click send on your SMS app to send this info to the panel. You should receive a reply from the panel when the info has been updated.

 

Deleting Authorised Users

To delete an authorised user, select Authorised Incoming Calls from the main options menu. From the list shown, select the user you would like to delete. Alternatively, you can swipe the entry left or right to skip the next step and go straight to your SMS app.

On the next page, choose the fourth radio button down – Delete Authorised Number. Then click the green SEND COMMAND button at the bottom of the screen.

You will then be taken to your SMS app with a text pre-generated to be sent. Click send on your SMS app to send this to the panel. Please be aware you will not receive a reply from the panel when the number has been deleted.



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